Exchanges & Returns
For centuries we have taken great pride in helping you choose the perfect pair of gloves. Why? Because they help giving you warm hands and a happy heart. And, if you choose the right gloves and care for them accordingly, they can last you a lifetime. So we understand if you choose carefully.
Therefore, we offer an easy exchange and return service. For customers within the EU, this service is free of charge and easily arranged when following the simple steps below. If you reside outside the EU, please fill out the contact form at the bottom of this page and our customer service team will assist in creating a return or exchange. When returning or exchanging a product from outside of the EU, the cost of the return falls on the customer.
Please note that products created with personalised monogram are non exchangeable and non refundable, as stated on the monogram order pager.